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Home Equity Line Special

Take advantage of the equity in your home. 1A is offering a fixed introductory of 1.99% APR* for 12 months. Learn more at www.1stAdvantage.org.

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 New Security Features


Effective 12/30/2013 1A upgraded Advantagenet with several new security features. Continue to log in as you have prior to the update.

If you are attempting to log into Advantagenet and are having difficulties please follow these directions.
If you are attempting to log into Advantagenet and are having difficulties please follow these directions. While your web browser is open, go to the Tools tab (located at the top of the page)
  • Select Internet Options
  • Select Delete Cookies (located under General tab)
  • Select Delete Files (located under Internet tab)
  • Select OK (located at the bottom of window)
  • Close out all Internet windows
  • Open Internet window and log into Advantagenet

Has my password changed?
No, your current password has not changed. However, if you have attempted to log into your account more than 3 times without success please follow the directions in the below Password Reset Feature box. Passwords must follow the below configuration:

    Minimum length 8
    Maximum length 16
    Cannot equal or contain your user id
    Must contain uppercase letters, lowercase letters, numbers, and symbols ( ! # $ * ? @ . - _ )

Email address requirement:
Our members are required to provide us with an email address so that we can efficiently keep our members informed. If you do not have an email address, we suggest: Google, Yahoo, or Hotmail. These email providers are free and easy to use.

What is the new security feature?
Users of Internet Suite have always authenticated themselves to gain access. From now on, Internet Suite will reciprocate and will also authenticate itself to you.
You will know with certainty that you are visiting 1st Advantage's Internet Suite because you will be presented a graphic and phrase that you have chosen, each time you logon to Advantagenet, 1st Advantage FCU's online banking.

For more information please go to our FAQ page.

Should you continue to have problems please contact us at (757) 877-2444 during regular business hours Monday-Friday 8:30am-5:00pm.


 Password Reset Feature
I have forgotten my password. How can I log into my account?

You can regain access to your account by setting up a security question and answer. In order to use this feature the security question and answer will need to be set up during a previous online banking session.

If you have not previously set your password reset security question, please contact us at (757)877-2444 during regular business hours Monday-Friday 8:30am-5:00pm in order to further assist you.

If you have already set your security question and answer:

  • Enter your User ID
  • Click login

If you have registered your computer and the system recognizes it, the enter password screen will display.

  • Do not put in your password
  • Click on the "Forgot Password" link
  • This will take you to the Password Reset page.

If you are at a public computer or the computer is not recognized, your Security question will be displayed.

  • Once you have properly entered the Security Question, the enter password screen will display.
  • Do not put in your password
  • Click on the "Forgot Password" link.
  • This will take you to the Password Reset page.


If you are still unable to access your account, please contact us at (757)877-2444 during regular business hours Monday-Friday 8:30-5:00pm.
 
A User ID (Account Number) and Password is required to log into our services. Services are provided through a secure connection.

If you receive system unavailable, please delete your cookies and temporary internet files. Close out of all browser windows and try again.

If you have difficulty logging in, please contact us at (757)877-2444 or fill out the Secure Home Banking Support Form - This form is answered during regular business hours, Monday-Friday, 8:30am - 5:00pm eastern time, with the exception of holidays and inclement weather.

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